Property Manager Intake Agent
Triage tenant maintenance requests around the clock and route them by urgency.
Small property managers drown in maintenance requests that arrive by text, email, and voicemail at all hours. Most aren't emergencies, but the few that are get buried. Sorting real urgency from noise eats the manager's evenings and still lets things slip.
Independent property managers and small letting agencies handling 20–200 units without a dispatch team.
A tenant messages at 11pm: 'water coming from under the kitchen sink.' The agent asks two clarifying questions, decides whether it's a shut-off-the-valve-now emergency or a next-morning plumber job, logs it, and notifies the on-call contact only if it clears the urgency bar.
Complexity: Moderate · Intake agent
A moderate build. The core loop is straightforward, but doing it reliably means real integration work, guardrails around edge cases, and testing against messy real-world inputs. Plan for a few weeks to something trustworthy, not a weekend.
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